Revised 11.29.22 Collection and Use of PII Our primary goals in collecting information are to provide and improve our services, to administer your use of the Services (including your Account, if you are an Account holder), and to enable you to enjoy and easily navigate our services. Here are some examples of the types of PII we may collect and how we may use it. How we collect and use information
- When you register for a basic account we collect your email address, and the date of birth you provide. (“Personally Identifiable Information” or “PII”).
- Please note, on Android we require the Get_Accounts permission to associate your email with your ChatGum account. Android SDK combines “GET_ACCOUNTS” into the contacts permission group. However, we do not collect, upload, or store your contacts. For more information regarding this permission please read this page.
- For additional Services beyond the basic account, we may ask you for additional information.
How we use your PII
- We also use PII to help us develop, deliver, and improve our Services.
- Google analytics data is used to improve our app and delivery of our content,
- Compliance with valid legal process
- E-mails will be used for correspondence
- From time to time, we may use your PII to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. We may also use PII for internal purposes such as auditing, data analysis, and research to improve ChatGum’s Services and customer communications.
- the purposes of the processing;
- the categories of personal information concerned;
- the recipients or categories of recipients to whom the personal information have been or will be disclosed, in particular recipients in third countries or international organizations;
- where possible, the envisaged period for which the personal information will be stored, or, if not possible, the criteria used to determine that period;
- the existence of the right to request from the controller rectification or erasure of personal information, or restriction of processing of personal information concerning the data subject, or to object to such processing;
- the existence of the right to lodge a complaint with a supervisory authority;
- where the personal information are not collected from the data subject, any available information as to their source;
- the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.
Moreover, the data subject has the right to obtain information as to whether personal information are transferred to a third country or to an international organization. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer. If a data subject wishes to exercise this right of access, he or she may at any time contact our Data Protection Officer or another employee of the controller. Right to Rectify. Each data subject has the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal information concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal information completed, including by means of providing a supplementary statement. If a data subject wishes to exercise this right to rectification, they may, at any time, contact our Data Protection Officer or another employee of the controller. Right to Erasure. Each data subject has the right granted by the European legislator to obtain from the controller the erasure of personal information concerning him or her without undue delay, and the controller shall have the obligation to erase personal information without undue delay where one of the following grounds applies, as long as the processing is not necessary:
- The personal information are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
- The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
- The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
- The personal information has been unlawfully processed.
- The personal information must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
- The personal information has been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
How do I submit a question to ChatGum’s Data Protection Officer (DPO), and what is their role?
For erasure requests please refer to section Control/Access to PII.
If you have other questions pertaining to your personal data you may contact our DPO at DPO@chatgum.com